Customer Testimonials
Michael and Brian were wonderful!
Steven, the Service Advisor, got me in quickly with no hesitation. The lube techs are very reliable and did a great job. Transwest is a great place to get your vehicle serviced. Highly recommend.
Dan and the team were great! Very helpful and not too pushy!
Amazing experience at Transwest, not only was Dan great, the entire staff was probably the most friendly I have ever experienced when purchasing a vehicle, from test drive to finish we had the best experience, the price was great, the vehicle was well maintained, just all around A+!
I'm so appreciative of Collin for finding my exact pickup I wanted they all went above and beyond for us!!!! Thank you!!!
Michael helped me through many texts, videos, and phone calls to feel confident when purchasing my Bronco. The team was extremely transparent throughout the process and left no surprises. If only they were 170 miles closer to Denver.
Got 2 vehicles serviced at the same time. 2020 Lincoln Corsair for tire censors and a Chevy Trax for an oil change and new wipers. Everything got done in a timely manner. Great staff that really takes care of you. And it helps to know Al, Drew,Dan Ramirez, Savannah and Steven Blanco. Great people. 100 % recommended 👍
Just a great experience, everyone was so nice and helpful, got a great deal, Michael was a great salesman. Went over every app in the car, made sure we understood all the features. Would definitely recommend this place...Thanks
My experience was top notch service from start to finish.
They stayed late to help us get our deal. Staff was all very kinda especially Mike and Brian worked really hard to get us a good deal!
Excellent service from Dan and the rest of the Transwest crew! Thank you for all of your help in getting us our new car!
Excellent service as always
Good Job
Better timing which made my day better and to make it in time for an app't.
Incredible second car buying experience with Dan the Man!
Service Manager is awesome. Good techs, competitive rates, good service
We received excellent service from Trans West Scottsbluff. Michael answered all our questions and set us up on ford pass. We were very happy with our purchase.
Great service
Sunshine did a great job with our purchase of a 2026 Ford Ranger Raptor. This was a long distance sale that the team made easy, secure, and delivered above and beyond. Im grateful for all the efforts to make this transaction successful.
Excellent service, very impressed. Come see Dan!!
Dan did great in helping me purchase my truck. He was patient and not pushy. He was honest with my questions and if he didn’t know the answer he made sure to get the correct one and not just make something up.Good guy and fellow Vet. Thanks Dan!
Come see Dan at transwest
Drew and Brian were absolutely outstanding. They made sure I knew what was happening with each step of the process. Drew was even able to schedule and have a truck liner and tinted windows completed before I picked up the vehicle.
Dan Ramirez was great to work with!
I recently purchased a 2026 Ford F-150 from Transwest Ford in Scottsbluff, NE, and the entire experience was exceptional. A huge thank you to GM Al Meloni for tracking down the exact truck with all the options I wanted and having it shipped in. Shout out to Dan Ramirez for taking the time to go over how to set up the new truck in the Ford App and providing a thorough walkaround. Lastly, thank you to Brian Christeleit for making the paperwork completely effortless. Highly recommend this team if you're looking for a smooth vehicle-buying experience!
I had bought a vehicle from carvana I was unaware that my transmission had already been rebuilt. When I took it in it was there at transwest for 2 to 3 weeks this was at no way transwest fault. The warranty company kept sending inspectors and they never showed up it was aggravating they called I called finally at about 3 weeks I got a little upset with my warranty company. After that phone call they just directly approved it without an inspector when they got the transmission it was only one day to get it in I was surprised how fast it ... Read More Google - Sep 9, 2026
Very helpful got the truck I was looking for. Go see Dan at Transwest Ford.
Come see Dan at transwest very professional. Great job.
Mike was amazing and worked well with us to get us into the exact car we wanted. I would highly recommend coming to see him and Nathan
This has been an excellent experience to trade in and purchase a new vehicle. Mike and Nathan were awesome to work with!
Go see Dan or Cole at Transwest! Great service!
Mike and everyone are so helpful and so kind, the service was prompt and professional and I would highly recommend
Great service friendly people! My service advisor is awesome! Good ford dealership.
Colin was awesome! He was very knowledgeable about the vehicle and answered all our questions
Come see Dan very professional
Friendly and easy to deal with.
We had warranty issues on 3 of our 4 2025 E450 vehicles that needed addressed. Parts took days to weeks to arrive due to availability from what I was told, and the dealership only has one lift large enough to accommodate these vehicles. The service advisor was not prompt in following up with me or Ford's fleet warranty division (which I had to call rather than the dealership assisting). One vehicle sat on their lot for a week before I finally got them to push a non-running vehicle off their lift to work on ours. I'm still waiting on the dealer ... Read More Google - Aug 13, 2026
The Service work was done right!was finished in a manageable time and handled well. Thanks
Dan a Ramirez was super friendly and very easy to work with! Totally recommend coming in…DAN IS YOUR MAN!
Dan was very friendly & easy to work with. However the vehicle I bought had a bent push rod that broke within six days of buying it. Transwest refused any aid. My purchase is a GMC, I hate Fords so the GMC was my target purchase. Who knew they hated non-Fords so much their intake inspection would be so half-assed. The only reason for the second star was that the sales person was at least decent. Otherwise I'd rate Transwest as low as possible.
Just a little history. I was Fremont Ford customer before the transition to Transwest. After the transition to Transwest, I took my truck in (it was a Monday morning, busy time), for a service. Walked into the service area, and there were 5 people behind the counter. 3 looking a 1 screen, and 2 on separate screens. Walked in, nobody looked up from the screen, and said good morning----we'll be with you in just a minute. After a while I left, and hadn't been back. Came back because I saw the truck I bought online, and it was exactly what I wanted. ... Read More DealerRater - Aug 7, 2026
Daniel Rameriz was very easy to work with and very informative. He answered all of f our questions and made sure we a good understanding of our new vehicle
I quite enjoyed my experience buying a vehicle here. Daniel was by himself on a Friday before a holiday. And yet, he was able to help several customers at the same time while remaining pleasant. I would definitely reccomend to anyone shopping for a vehicle that Daniel help them. When I am next in the need of a vehicle, I will start my search right here. Thank You.
I've been in a couple times to see about getting a different vehicle. The most impressive thing to me was my trade in evaluation. I always expect a low ball offer. Both times in the last year, they offered me more for my trade than I expected to get after a fight. It was refreshing, but also sad....I didn't get to negotiate. The offer was too good. This time I did pull the trigger and made purchase. My excellent trade allowed my new car payment to be the same as what I traded it! Michael, my sales ... Read More DealerRater - Jul 15, 2026
Sunshine and Transwest have been the best and easiest to work with. Thank you for helping make it easy to get a new truck.
Very polite and courteous. Easy to work with. Answered all my questions. Cleaned the vehicle twice.
Scheduled to install a trailer brake controller a week ago. Service department said if they have any problems ordering the parts they would call me. I take the f-350 in and the first thing they ask, did any parts got ordered? I don't know?? did they?? I don't work here. I get a call about an hour later saying its the Parts Departments fault but we don't have the trailer brake controller and they are on backorder. Maybe we shouldn't point fingers at the parts dept?? Its not their responsibility to check to make sure parts ... Read More Google - Jul 8, 2026
TransWest was able to get my 2019 ford expedition in and fix the problem right away
Fast and great communication on purchasing a vehicle. Every question was was answered and Michael went out of his way to make the purchase happen.
We've dealt with Drew Allen at Transwest and it's been out pleasure. We got the pleasure of working with Dan & having a long talk with Brian about collective cars. If you want a no pressure experience I strongly recommend. We didn't actually go there to buy a vehicle, we went there to sale our car. They were so willingly helpful I felt like supporting the business further was something I wanted to do. Thank you all, it was a pleasure.
Very attentive and listened to what we thought. Didn’t try to sell us, more of a consultant
Salesperson wasn’t knowledgeable of the vehicles and what options the vehicles had. Salesperson did not even get the name right on the application he filled out for the financing. During deal I asked for tint to be put on my front windows. He even gave me the company that does the tint. However that fell through the cracks and I said screw it, I will call the tint place myself. The one I picked was the one I found out did the tint for this dealer. Financing person was great with detail of the options of warranties and coverage, ... Read More DealerRater - Jun 8, 2026
Michael and Transwest did a great job working with us to get the pickup we were looking at purchased. I would recommend giving them a call next time you’re looking for a new vehicle.
Great staff, easy to work with, and all around a fantastic experience!!!! Thanks everyone who made my bronco dreams come true!!!
Daniel did a great job. We really appreciated that he wasn’t pushy, but always helpful. 🙂
Thank you for all the kindness you showed us from beginning to end. Your efficiency was outstanding.
I loved Transwest in Torrington, WY, but it seems that when they closed and moved their business to Scottsbluff, their customer service went down the drain. We have been unhappy the last three times we dealt with their service department, but this last time was the last straw. Refusing to fix a recall because they say it passed inspection when the part clearly didn't work and then charging us $200 to read a diagnostic code off of a computer that most businesses would read for free. Come on Transwest, you can do better. We hope this spurs you to make ... Read More Google - May 13, 2026
Sunshine, a pleasure to work with! Very knowledgeable and takes the time to make sure you understand all what your vehicle has to offer. She also has been helpful with pickup and delivery. Highly recommend her!
Very easy and polite professional people. Recommend this dealer to anyone buying a new or used car.
Horrible customer service. Mario Ramirez, a service advisor was hard to get into contact with, at one point making another service advisor take a phone call from my husband while he can be heard in the background telling the service provider what to say. Mario delayed contact with the warranty company. The warranty company then couldn't get Mario on the phone. Mario couldn't even get the pickup listed under the correct name, claiming that the person he listed is associated with the vin or the pickup has been to this dealership before. It has not as the pickup ... Read More Google - May 5, 2026
The service was quick and it was washed and looked really nice! Customer service was good.
Daniel was very accommodating during the purchasing process. Very good to work with. Due to distance between our home and Scottsbluff was easily over come with the paperwork.
My visit at transwest ford was good.michael and all of the sales dept were pleasent Not "pushy" or tried to "twist my arm".
Easily the worst, most stressful experience trying to buy a car I’ve ever had.
Nathan Kendall was very knowledgeable Amazing very professional very efficient answered all questions excellent salesman
The interior detail job was amazing! Thank you very much! 5 star service for sure!
Terrible service we dropped our pick up off on a Sunday to get work done to it on Monday. They didn’t know it was in the parking lot until Thursday called and asked them on Tuesday how it was going and they said just fine. They didn’t even know where it was until Thursday terrible service do not recommend.
We are so thankful to Nathan at Transwest ford for helping us with our Mini Van purchase to make sure our whole family fit in one vehicle! He was quick to help us when we arrived and got us moving towards our purchase immediately after having a hard time with multiple dealerships in the area Nathan was a breath of fresh air! It was quick easy and painless! Will return and recommend for all future car needs!
Mario is always great and welcoming Always answers my questions and does a great job
Worst experience I have ever had with a dealership. No communication , no accountability, lying, and poor work. Installed our battery 2 times incorrectly and jumped our price up over $200 and didn't do all the work. Took over 2 weeks after our appointment to do half the job.
Very efficient. They got me in and out in a timely manner. And as always they answered all of my questions. And always friendly.
She kept me updated on my vehicle and was very polite. I my vehicle was down in 45 minutes.
In and out in a timely manner Easy to schedule the appointment online Great service
Excellent She did an outstanding job from me. She was efficient, polite and knowledgeable. Happy to have her help again
Very honest people. The cost was not more than what they said it would be. People very nice!!!
Everyone was very helpful. I am an older woman who is not very tech savvy so they were very nice about getting everything set up for me.
Great service. Daniel kept in contact with us through the whole experience, and made the transaction as smooth as possible.
Everything from negotiating to buying was quick and easy! We purchased our vehicle from out of state so basically without getting to see the vehicle in person but the pictures online were accurate and detailed enough for us to educated decision. Sunshine, our sales rep, was a pleasure to work with too! She was very friendly and personable. All in all we had a wonderful experience with dealership, sales rep and just the the whole overall process!
My pickup needed a recall repair, Al picked it up at my shop and delivered it back when it was done. The repairs were completed and they inspected and washed it for free.
They took the impossible and made it possible. Friendly and easy to work with Awesome
Finding a used vehicle locally that fits my senior budget, makes my commutes safer, and reliable was resolved by Transwest Auto SB. Service was excellent and I am familiar with scheduling and servicing my car locally.
Fast, kind, helpful Everyone at the dealership is kind, knowledgeable and the service was completed timely
Staff is friendly and helpful. Mike is a great guy to work with. This is second vehicle I have bought from him.
I set up the Appointment on my phone APP. in the comment sections I asked to use the 69.99 coupon for the full Synthetic oil change. I also noted this on the key drop envelope and put the coupon in the envelope with the keys. my free oil change was used in place of the coupon. I was aware of the free oil change but not what I asked for. also asked for the inspection sticker not to be placed on the window tint. this was done and sticker was put below the tint line. the old sticker was removed but ... Read More DealerRater - Jan 30, 2026